Overview
✓ We specialise in coaching, mediation and soft skills. We help our clients to improve the efficiency of their workplace by maximizing personal potential and by resolving conflicts and disputes quickly and effectively. We use our skills and strengths to support employee well being and offer comprehensive services to reduce stress and tension.
✓ We work within organisations with both individuals and teams, addressing specific issues, such as personal development or team cohesion, or on particular projects and change management programmes.
✓ By using a combination of coaching, mediation and soft skills, we bring a wider perspective and a range of experience that help you communicate effectively, increase productivity, strengthen the confidence of employees, improve working relationships, encourage employee well being and achieve financial and organisational goals.
Wise Words
"When we seek to discover the best in others, we somehow bring out the best in ourselves."
- William Arthur Ward
Benefits
Coaching
Coaching benefits both organisations and individuals in a number of ways.
For organisations, the benefits are:
✓ Support for and clarification of strategic objectives
✓ Increased team effectiveness
✓ Improved communication skills between teams and individuals
✓ Improved leadership skills
✓ Smoother change processes
✓ Improved employee engagement, retention and productivity
✓ Improved quality of business processes
The benefits for individuals are outlined in a recent study by the International
Coaching Federation, in which individuals reported coaching had:
✓ Increased self awareness 68%
✓ Improved goal setting 62%
✓ Enhanced communication skills 40%
✓ Enabled a more balanced life 61%
✓ Lowered stress levels 57%
✓ Enhanced self discovery 53%
✓ Increased confidence 52%
For organisations, the benefits are:
✓ Support for and clarification of strategic objectives
✓ Increased team effectiveness
✓ Improved communication skills between teams and individuals
✓ Improved leadership skills
✓ Smoother change processes
✓ Improved employee engagement, retention and productivity
✓ Improved quality of business processes
The benefits for individuals are outlined in a recent study by the International
Coaching Federation, in which individuals reported coaching had:
✓ Increased self awareness 68%
✓ Improved goal setting 62%
✓ Enhanced communication skills 40%
✓ Enabled a more balanced life 61%
✓ Lowered stress levels 57%
✓ Enhanced self discovery 53%
✓ Increased confidence 52%
Mediation
Mediation is not the only way in which conflicts and disputes can be resolved, but it is the most effective. It is usually cheaper and quicker than litigation, and more efficient than diverting internal resources.
As mediation produces rapid results, it can also be used in the earliest stages of a dispute preventing it from escalating and preserving workplace relationships.
Mediation arrives at a mutually-agreed solution, it results in greater satisfaction and less likelihood of problems recurring. Parties are more likely to comply with a mediated agreement than an imposed directive, as they can address issues that aren’t open to legal determination, and have a greater degree of control over the details of implementation.
As mediation produces rapid results, it can also be used in the earliest stages of a dispute preventing it from escalating and preserving workplace relationships.
Mediation arrives at a mutually-agreed solution, it results in greater satisfaction and less likelihood of problems recurring. Parties are more likely to comply with a mediated agreement than an imposed directive, as they can address issues that aren’t open to legal determination, and have a greater degree of control over the details of implementation.
Wise Words
"A given expectation may be said to have “failed” to occur, but I have not failed, nor has the action failed, only the expectations have been wrong."
- Krishan Chopra